Made in Germany · ISO 27001 · GDPR-compliant
RPA in Corporate Learning: Automating Processes with Robots
Less administration. Faster processes. More accurate data.
More time for strategic learning.
SoftDeCC automation robots handle recurring tasks in learning management—from participant communication and feedback to bookings, data integration, and reporting. These processes are automated, reproducible, and cross-system.
This allows you to reduce manual effort and sources of error, while ensuring that your learning organization remains efficiently scalable even as process volumes grow.
Efficiency Booster
Data Synchronization
Current
Robotic Process Automation—The Benefits for You
RPA in the SoftDeCC Learning Ecosystem
Automated processes that take the strain off your learning organization
SoftDeCC robots handle defined operational tasks in training management—automatically, reproducibly, and across systems. Wherever communication, feedback, and training administration occur at a high frequency, a seamless process system emerges instead of isolated, standalone solutions. This accelerates workflows, eliminates sources of error, and frees up internal resources.
Definition
What are SoftDeCC robots?
SoftDeCC robots are preconfigured automation routines in the TCmanager® learning ecosystem. They execute operational processes based on rules and without manual intervention:
• Data is consistently synchronized across systems
• Processes are standardized and traceable
• Manual interventions are limited to exceptions
• Training and qualification data is always up to date
Typical target systems: HR systems, learning management systems, reporting tools, and external communication channels. All integrations are carried out via standardized interfaces within the SoftDeCC ecosystem.
Made in Germany · ISO 9001/27001 · Hosted in Germany · Made in Europe
The Benefits of Process Automation for You
The goal: a scalable, error-free, and end-to-end process landscape to meet the growing demands of corporate learning
Measurable Efficiency & Time Savings
SoftDeCC robots handle standard processes fully automatically: booking confirmations, sending feedback, and participant reminders. This frees up capacity for strategic L&D tasks that actually require subject matter expertise.
2. Error-free. Reproducible. Auditable.
Manual data maintenance leads to inconsistencies, especially when multiple systems are involved. SoftDeCC robots operate according to a defined process logic, document every step, and provide a complete database. No room for interpretation, no missed steps
Structured Database with TCmanager®
Why Process Automation Is Crucial in Learning Management
In modern L&D organizations, the volume of operational processes is growing faster than staff capacity. Three trends are driving this pressure in particular:
Increasing Process Volume
• Participant communication throughout the learner journey
• Qualification and skill tracking
• Compliance records and audit documentation
• Reports for executive management and departments
• Resource and course planning
Security and Compliance Requirements
• Single Sign-On (SSO) for seamless login
• SCIM provisioning for automated user management
• Role models in accordance with ISO 27001
Expectations for Smart, Personalized Learning Opportunities
• Automation of recurring administrative tasks
• AI-powered learning recommendations
• Personalized learning paths instead of one-size-fits-all approaches
Problem & Solution
How SoftDeCC RPA Is Making a Difference
• Risks Without Automation
• With SoftDeCC RPA
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Errors Caused by Manual Data Entry
Incorrect master data, transactions, or certification records— resulting in significant effort to correct them and compliance risks.
✓
Up-to-date and synchronized data across all systems
Automatic synchronization between LMS, HR systems, and other applications— for consistent master data and reliable reports.
X
Administrative tasks tie up L&D resources
Time-consuming routine tasks instead of strategic workforce development— resulting in lower efficiency and higher process costs.
✓
Communication with Participants Throughout the Learner Journey
Automated invitations, reminders, and follow-ups— for higher participation rates and fewer follow-up inquiries.
X
Inconsistent data across systems
Disparate information across LMS, HR, and other applications— leading to unreliable reports and making decision-making more difficult
✓
Qualification and Skill Tracking & Compliance
Learning paths automatically assigned based on role, location, or need—at the right time, with up-to-date audit documentation.
X
Delays in processes for participants and stakeholders
Delayed invitations, approvals, or qualifications— which have a negative impact on the learning experience and productivity.
✓
Efficient Resource and Course Planning
Automatic coordination of schedules, instructors, rooms, and participants— for optimal capacity utilization and reduced planning effort.
The result: rising process costs, declining data quality, and an L&D organization that has limited scalability as process volumes grow.
SoftDeCC robots address precisely this bottleneck: they are standardized, auditable, and integrated into existing system environments.
Comparison
Automation Robots in the SoftDeCC Learning Ecosystem
Each robot covers a clearly defined process area. Together, they form an integrated automation landscape—not a hodgepodge of individual functions, but a coherent process system for corporate learning.
| Scope of Application | The Robot's Task | The Specific Benefits for You |
|---|---|---|
| Feedback Management & Analytics | Automated import, distribution, reminders, and analysis of feedback and transfer forms | Higher response rates, consistent database, data-driven quality management |
| Participant & Communication Management | Automated, personalized communication throughout the learner journey (invitations, reminders, rescheduling, cancellations) | Higher participation rates, professional communication, reduced administrative burden |
| Trainer & Stakeholder Communication | Automated coordination with trainers and clients, including invitations, confirmations, and status updates | Seamless coordination, less coordination effort, consistent communication |
| End-to-End Training Administration | Automated handling of all booking-related processes, from registration to cancellation | Time savings, transparent workflows, higher service quality |
| Data Integration & Process Automation | Cross-system synchronization and automatic documentation of all processes in the SoftDeCC learning ecosystem | Consistent data, audit compliance, reliable reports, and a solid foundation for decision-making |
Automated · Auditable · Intelligent
Automation + AI: The Next Step
SoftDeCC robots provide the operational foundation. Those who want to go beyond that can combine them with SoftDeCC AI services—for dynamic decision support, personalized communication, and intelligent analyses based on automatically collected data.
✓
Intelligently Supporting Process Decisions
✓
Dynamically Optimize Data Flows
✓
Personalize Communication Based on Context
✓
Automate Evaluations and Analyses
References
What Our Customers Say
TCmanager LMS offers everything you would expect from a software tool for training centers. Today, our extensive training offerings for our service and sales partners and customers are optimally supported worldwide by training portals tailored to specific target groups and countries. The management of appointments, bookings, and resources is logically structured and intuitive to use. Reports can be generated quickly and clearly at any time. SoftDeCC is our reliable partner, with whom we will continue to deliver our in-person training and e-learning offerings in the future.
YASKAWA has been a customer and user of TCmanager® since 2015. After an extensive search for a management tool for our training and professional development programs, we are now glad that we chose SoftDeCC following the implementation. It quickly becomes clear that this software was designed specifically for training and certification management. We’re discovering far more capabilities than we initially required or expected. We’re confident that TCmanager® will help us position our training facilities well for the future and improve our efficiency and quality.
SoftDeCC did an excellent job of bringing to life the high standards we set for functionality on the one hand and user-friendliness on the other through customized solutions. The expert advice and support, as well as the constructive and solution-oriented discussions, were particularly helpful in this regard. The collaboration has been excellent, thanks to the very pleasant working relationship and high level of reliability.
For more than 30 years, training and education for Schneider Electric’s customers and partners have been closely linked to quality and reliability. In 2019, we chose SoftDeCC’s TCmanager® LMS (Learning Management System). The support we received from SoftDeCC during the implementation phase was extremely helpful. Since then, the learning system’s feature set has been continuously expanded, offering more options to meet our growing needs. The SoftDeCC team is very familiar with our application and has been a great help!
Hella Academy provides technical training to repair shops and retail partners on our products, as well as on specialized topics such as “Hybrid & High-Voltage” and driver assistance systems. We have been a satisfied customer and user of theTCmanager® LMS since 2015. We are particularly impressed by the support time and again. Any customizations or new features we request for the application’s functionality are implemented smoothly and help us better serve our customers.
No-obligation test
Ready for automated learning processes?
We provide comprehensive consulting. In just 30 minutes, we’ll show you how SoftDeCC robots automate processes in your learning organization—such as feedback, course registrations, communication, and data integration.
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Over 25 Years of Expertise
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Made in Germany
FAQ
Frequently Asked Questions About SoftDeCC RPAs
How do SoftDeCC robots differ from general-purpose RPA software?
SoftDeCC robots are preconfigured routines that run directly within the TCmanager® learning ecosystem—without the need for a separate RPA platform or complex IT integration. They are tailored to L&D processes, not to generic business automation.
Which L&D processes can be automated first using SoftDeCC RPAs?
Correspondence with participants—such as sending out feedback forms, booking confirmations, and invoices—can be implemented particularly quickly, because the volume of these processes is high and the automation logic can be clearly defined. This is where the reduction in operational workload takes effect the fastest.
Do existing processes need to be redesigned before implementation?
No. The robots digitize and automate existing workflows. The starting point is always your current process—it is standardized, not reinvented. Fundamental process changes are generally not necessary.
Which systems does SoftDeCC integrate for process automation?
Typically, these include HR systems, LMS environments, communication platforms, and reporting tools. Integration is achieved through standardized interfaces; project-specific integrations are available upon request.
How flexible are the automation routines?
Highly flexible. Process logic, escalation levels, communication templates, and time controls can be customized in TCmanager® to meet organization-specific requirements—without requiring any changes to the system architecture.
