{"id":19943,"date":"2026-08-04T06:52:09","date_gmt":"2026-08-04T04:52:09","guid":{"rendered":"https:\/\/staging3.sd.152-53-141-94.plesk.page\/service-support\/"},"modified":"2026-09-09T22:14:10","modified_gmt":"2026-09-09T20:14:10","slug":"hotline-and-support-services","status":"publish","type":"page","link":"https:\/\/staging3.sd.152-53-141-94.plesk.page\/en\/hotline-and-support-services\/","title":{"rendered":"Service &#038; Support"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"19943\" class=\"elementor elementor-19943 elementor-6977\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-27d44446 e-con e-atomic-element e-div-block-base e-default-div BASE \" data-id=\"27d44446\" data-element_type=\"e-div-block\" data-e-type=\"e-div-block\" data-interaction-id=\"27d44446\" data-e-type=\"e-div-block\" data-id=\"27d44446\">\n    <div class=\"elementor-element elementor-element-2d867cfe e-con e-atomic-element e-flexbox-base e-default-div flex-width e-2d867cfe-5b24480 \" data-id=\"2d867cfe\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"2d867cfe\" data-e-type=\"e-flexbox\" data-id=\"2d867cfe\">\n    <div class=\"elementor-element elementor-element-33208700 e-con e-atomic-element e-flexbox-base e-default-div e-33208700-6f464e8 \" data-id=\"33208700\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"33208700\" data-e-type=\"e-flexbox\" data-id=\"33208700\">\n    <div class=\"elementor-element elementor-element-36e06468 e-con e-atomic-element e-flexbox-base e-default-div e-36e06468-665ac52 fade-up \" data-id=\"36e06468\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"36e06468\" data-e-type=\"e-flexbox\" data-id=\"36e06468\">\n    \t\t\t<p class=\"eyebrow e-paragraph-base e-default-p\" data-interaction-id=\"577eb9ca\" data-e-type=\"widget\" data-id=\"577eb9ca\">Made in Germany \u00b7 ISO 27001 \u00b7 GDPR-compliant<\/p>\n\t\t\t\t\t<h1 data-interaction-id=\"344b83a6\" class=\"head-1 e-heading-base e-default-h1\" data-e-type=\"widget\" data-id=\"344b83a6\">Hotline, Personal Contact, and Hosting<\/h1>\n\t\t\t\t\t<p class=\"Body e-6515d382-eca890e e-paragraph-base e-default-p\" data-interaction-id=\"6515d382\" data-e-type=\"widget\" data-id=\"6515d382\">Get fast support, build your knowledge, and use SoftDeCC safely in your operations\u2014with service packages tailored to your needs.<\/p>\n\t\t<div class=\"elementor-element elementor-element-49fa1434 e-con e-atomic-element e-flexbox-base e-default-div e-49fa1434-7bae333 \" data-id=\"49fa1434\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"49fa1434\" data-e-type=\"e-flexbox\" data-id=\"49fa1434\">\n    <div class=\"elementor-element elementor-element-46695de6 e-con e-atomic-element e-flexbox-base e-default-div info-left \" data-id=\"46695de6\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"46695de6\" data-e-type=\"e-flexbox\" data-id=\"46695de6\">\n    \t\t\t<p class=\"Body e-paragraph-base e-default-p\" data-interaction-id=\"68c1ecd\" data-e-type=\"widget\" data-id=\"68c1ecd\">SoftDeCC combines <strong>a user hotline, customized SLAs, training, and personalized consulting<\/strong> into a modular service package. Administrators receive direct support for questions and issues, while customized training helps teams use SoftDeCC LMS efficiently and securely. Whether it\u2019s online training, in-person training, or an update workshop: <strong>you choose the services that fit your processes, operating hours, and requirements.<\/strong> <br><br><strong>From quick support requests to customized administrator training: SoftDeCC provides reliable support for the operation, further development, and optimal use of your learning infrastructure.<\/strong><br><strong> <\/strong><br><strong>Discover the service and support packages that are right for your SoftDeCC solution.<\/strong><\/p>\n\t\t\n<\/div>\n\n<\/div>\n<div class=\"elementor-element elementor-element-2d1b6ae7 e-con e-atomic-element e-flexbox-base e-default-div g-3ca90d5 g-5d5cf1d Buttonbox e-2d1b6ae7-61967d9 \" data-id=\"2d1b6ae7\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"2d1b6ae7\" data-e-type=\"e-flexbox\" data-id=\"2d1b6ae7\">\n    <div class=\"elementor-element elementor-element-4e5d354a e-con e-atomic-element e-flexbox-base e-default-div e-4e5d354a-7fe3d34 Button Button-Blue \" data-id=\"4e5d354a\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"4e5d354a\" data-e-type=\"e-flexbox\" data-id=\"4e5d354a\">\n    \t\t\t<p class=\"e-3165a32-5973316 e-paragraph-base e-default-p\" data-interaction-id=\"3165a32\" data-e-type=\"widget\" data-id=\"3165a32\"><a href=\"https:\/\/staging3.sd.152-53-141-94.plesk.page\/en\/contact\/\" target=\"_self\" class=\"e-paragraph-link-base e-default-a\">\n\t\tHosting Options \u2192\n\t<\/a><\/p>\n\t\t\n<\/div>\n<div class=\"elementor-element elementor-element-864d708 e-con e-atomic-element e-flexbox-base e-default-div e-864d708-80b8b20 Button Button-Blue \" data-id=\"864d708\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"864d708\" data-e-type=\"e-flexbox\" data-id=\"864d708\">\n    \t\t\t<p class=\"e-c04b6a9-f682cc2 e-paragraph-base e-default-p\" data-interaction-id=\"c04b6a9\" data-e-type=\"widget\" data-id=\"c04b6a9\"><a href=\"https:\/\/staging3.sd.152-53-141-94.plesk.page\/en\/contact\/\" target=\"_self\" class=\"e-paragraph-link-base e-default-a\">\n\t\tRequest service packages now \u2192\n\t<\/a><\/p>\n\t\t\n<\/div>\n\n<\/div>\n<div class=\"elementor-element elementor-element-7882ad06 e-con e-atomic-element e-flexbox-base e-default-div e-7882ad06-c8e99e7 g-450d1d2 g-4826704 Chipbox \" data-id=\"7882ad06\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"7882ad06\" data-e-type=\"e-flexbox\" data-id=\"7882ad06\">\n    \t\t\t<div class=\"elementor-element elementor-element-0a4f8ri e-con e-atomic-element e-flexbox-base e-default-div e-0235d99-0ef31d0 \" data-id=\"0a4f8ri\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"0235d99\" data-e-type=\"e-flexbox\" data-id=\"0a4f8ri\" >\n    \t\t\t<p class=\"Chiptext e-38ec4ba-6679210 e-paragraph-base e-default-p\" data-interaction-id=\"38ec4ba\" data-e-type=\"widget\" data-id=\"1oul597\">Technical Support<\/p>\n\t\t\n<\/div>\n\n\t\t\t\t\t<div class=\"elementor-element elementor-element-0773ysd e-con e-atomic-element e-flexbox-base e-default-div e-0235d99-0ef31d0 \" data-id=\"0773ysd\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"0235d99\" data-e-type=\"e-flexbox\" data-id=\"0773ysd\" >\n    \t\t\t<p class=\"Chiptext e-38ec4ba-6679210 e-paragraph-base e-default-p\" data-interaction-id=\"38ec4ba\" data-e-type=\"widget\" data-id=\"0sasxaw\">Training Courses<\/p>\n\t\t\n<\/div>\n\n\t\t\t\t\t<div class=\"elementor-element elementor-element-0w11d6x e-con e-atomic-element e-flexbox-base e-default-div e-0235d99-0ef31d0 \" data-id=\"0w11d6x\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"0235d99\" data-e-type=\"e-flexbox\" data-id=\"0w11d6x\" >\n    \t\t\t<p class=\"Chiptext e-38ec4ba-6679210 e-paragraph-base e-default-p\" data-interaction-id=\"38ec4ba\" data-e-type=\"widget\" data-id=\"1l9sing\">Personal Contact<\/p>\n\t\t\n<\/div>\n\n\t\t\n<\/div>\n\n<\/div>\n\n<\/div>\n<div class=\"elementor-element elementor-element-3225d084 e-con e-atomic-element e-flexbox-base e-default-div e-3225d084-2dfd8ac \" data-id=\"3225d084\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"3225d084\" data-e-type=\"e-flexbox\" data-id=\"3225d084\">\n    \t\t<div data-animation-type=\"block\" class=\"elementor-element elementor-element-35d47382 elementor-widget__width-initial animation_type_block sc_fly_static elementor-invisible elementor-widget elementor-widget-image\" data-id=\"35d47382\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;motion_fx_tilt_effect&quot;:&quot;yes&quot;,&quot;motion_fx_tilt_speed&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:0.8,&quot;sizes&quot;:[]},&quot;motion_fx_motion_fx_mouse&quot;:&quot;yes&quot;,&quot;_animation&quot;:&quot;ta_fadeinright&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"410\" height=\"614\" src=\"https:\/\/staging3.sd.152-53-141-94.plesk.page\/wp-content\/uploads\/2026\/09\/shutterstock_518781628-410x614.jpg\" class=\"attachment-elementra-thumb-masonry size-elementra-thumb-masonry wp-image-19944\" alt=\"Support &amp; Service Team\" srcset=\"https:\/\/staging3.sd.152-53-141-94.plesk.page\/wp-content\/uploads\/2026\/09\/shutterstock_518781628-410x614.jpg 410w, https:\/\/staging3.sd.152-53-141-94.plesk.page\/wp-content\/uploads\/2026\/09\/shutterstock_518781628-200x300.jpg 200w, https:\/\/staging3.sd.152-53-141-94.plesk.page\/wp-content\/uploads\/2026\/09\/shutterstock_518781628-370x554.jpg 370w, https:\/\/staging3.sd.152-53-141-94.plesk.page\/wp-content\/uploads\/2026\/09\/shutterstock_518781628.jpg 668w\" sizes=\"(max-width: 767px) 100vw, 410px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\n<\/div>\n\n<\/div>\n\n<\/div>\n<div class=\"elementor-element elementor-element-48a71e2 e-con e-atomic-element e-div-block-base e-default-div e-f07860f-25a86e7 \" data-id=\"48a71e2\" data-element_type=\"e-div-block\" data-e-type=\"e-div-block\" data-interaction-id=\"48a71e2\" data-e-type=\"e-div-block\" data-id=\"48a71e2\">\n    \t\t<div class=\"elementor-element elementor-element-a7ab2ef sc_fly_static elementor-widget elementor-widget-n-carousel\" data-id=\"a7ab2ef\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;carousel_items&quot;:[{&quot;slide_title&quot;:&quot;Slide 1&quot;,&quot;_id&quot;:&quot;47dbea7&quot;},{&quot;slide_title&quot;:&quot;Slide 2&quot;,&quot;_id&quot;:&quot;570427a&quot;},{&quot;slide_title&quot;:&quot;Folie 3&quot;,&quot;_id&quot;:&quot;6a6016a&quot;},{&quot;slide_title&quot;:&quot;Folie 3&quot;,&quot;_id&quot;:&quot;e3ccac4&quot;},{&quot;slide_title&quot;:&quot;Folie 3&quot;,&quot;_id&quot;:&quot;198a1b1&quot;},{&quot;slide_title&quot;:&quot;Folie 3&quot;,&quot;_id&quot;:&quot;056c9eb&quot;},{&quot;slide_title&quot;:&quot;Folie 3&quot;,&quot;_id&quot;:&quot;8108f82&quot;},{&quot;slide_title&quot;:&quot;Folie 3&quot;,&quot;_id&quot;:&quot;46b39b9&quot;},{&quot;slide_title&quot;:&quot;Folie 3&quot;,&quot;_id&quot;:&quot;b8d673c&quot;},{&quot;slide_title&quot;:&quot;Folie 3&quot;,&quot;_id&quot;:&quot;883765f&quot;},{&quot;slide_title&quot;:&quot;Folie 3&quot;,&quot;_id&quot;:&quot;770bee6&quot;},{&quot;slide_title&quot;:&quot;Folie 3&quot;,&quot;_id&quot;:&quot;16cc02c&quot;},{&quot;slide_title&quot;:&quot;Folie 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class=\"swiper-slide\" data-slide=\"1\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"1 of 13\">\n\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c79f6c3 e-flex e-con-boxed sc_layouts_column_icons_position_left e-con e-child\" data-id=\"c79f6c3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t\t<div class=\"ReferenzLogo e-svg-base e-default-div\" data-interaction-id=\"48468b5\" data-e-type=\"widget\" data-id=\"48468b5\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"currentColor\" style=\"width: 100%; height: 100%; overflow: unset;\" id=\"Ebene_1\" viewBox=\"0 0 820 200\"><path 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class=\"elementor-element elementor-element-3283717e e-con e-atomic-element e-div-block-base e-default-div BASE Grad-UR \" data-id=\"3283717e\" data-element_type=\"e-div-block\" data-e-type=\"e-div-block\" data-interaction-id=\"3283717e\" data-e-type=\"e-div-block\" data-id=\"3283717e\">\n    <div class=\"elementor-element elementor-element-3778e82b e-con e-atomic-element e-flexbox-base e-default-div flex-width e-3778e82b-c72da71 \" data-id=\"3778e82b\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"3778e82b\" data-e-type=\"e-flexbox\" data-id=\"3778e82b\">\n    <div class=\"elementor-element elementor-element-12874bbf e-con e-atomic-element e-flexbox-base e-default-div e-12874bbf-1540426 \" data-id=\"12874bbf\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"12874bbf\" data-e-type=\"e-flexbox\" data-id=\"12874bbf\">\n    \t\t\t<p class=\"eyebrow e-paragraph-base e-default-p\" data-interaction-id=\"13b552a1\" data-e-type=\"widget\" data-id=\"13b552a1\">Our Service Modules for You<\/p>\n\t\t\t\t\t<h2 data-interaction-id=\"7afa29cc\" class=\"head-2 e-heading-base e-default-h2\" data-e-type=\"widget\" data-id=\"7afa29cc\">Customized Service Packages<\/h2>\n\t\t\t\t\t<p class=\"Body e-paragraph-base e-default-p\" data-interaction-id=\"31c68504\" data-e-type=\"widget\" data-id=\"31c68504\">Organizations that use SoftDeCC LMS, TMS, or other modules of the Learning Ecosystem have varying needs: Some companies primarily need readily available support for their administrators, while others prioritize regular training following version updates. That\u2019s why SoftDeCC offers its services in a modular format\u2014you choose what your organization needs. <\/p>\n\t\t\n<\/div>\n<div class=\"elementor-element elementor-element-77d56a1e e-con e-atomic-element e-flexbox-base e-default-div Cardbox \" data-id=\"77d56a1e\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"77d56a1e\" data-e-type=\"e-flexbox\" data-id=\"77d56a1e\">\n    <div class=\"elementor-element elementor-element-2fbbdb80 e-con e-atomic-element e-flexbox-base e-default-div e-2fbbdb80-a55aa7b Card Col-3-2-1 bluebox \" data-id=\"2fbbdb80\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"2fbbdb80\" data-e-type=\"e-flexbox\" data-id=\"2fbbdb80\">\n    <div class=\"elementor-element elementor-element-1faa4922 e-con e-atomic-element e-flexbox-base e-default-div e-1faa4922-43367a9 \" data-id=\"1faa4922\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"1faa4922\" data-e-type=\"e-flexbox\" data-id=\"1faa4922\">\n    <div class=\"elementor-element elementor-element-349d99d9 e-con e-atomic-element e-flexbox-base e-default-div e-349d99d9-b75191b \" data-id=\"349d99d9\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"349d99d9\" data-e-type=\"e-flexbox\" data-id=\"349d99d9\">\n    \t\t<div class=\"elementor-element elementor-element-3d74b847 elementor-view-default sc_fly_static elementor-widget elementor-widget-icon\" data-id=\"3d74b847\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-phone-alt\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M497.39 361.8l-112-48a24 24 0 0 0-28 6.9l-49.6 60.6A370.66 370.66 0 0 1 130.6 204.11l60.6-49.6a23.94 23.94 0 0 0 6.9-28l-48-112A24.16 24.16 0 0 0 122.6.61l-104 24A24 24 0 0 0 0 48c0 256.5 207.9 464 464 464a24 24 0 0 0 23.4-18.6l24-104a24.29 24.29 0 0 0-14.01-27.6z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\n<\/div>\n\t\t\t<h5 data-interaction-id=\"66112f13\" class=\"e-66112f13-42107f6 e-heading-base e-default-h5\" data-e-type=\"widget\" data-id=\"66112f13\"><strong>User Hotline &amp; SLA<\/strong><\/h5>\n\t\t\t\t\t<p class=\"Body BodyBlue e-paragraph-base e-default-p\" data-interaction-id=\"5b090889\" data-e-type=\"widget\" data-id=\"5b090889\">REST APIs and standard connectors for HR, ERP, and identity systems \u2014 data flows automatically, without duplicate data entry.<\/p>\n\t\t\n<\/div>\n\n<\/div>\n<div class=\"elementor-element elementor-element-289e39f6 e-con e-atomic-element e-flexbox-base e-default-div e-289e39f6-94ad8c9 Card Col-3-2-1 bluebox \" data-id=\"289e39f6\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"289e39f6\" data-e-type=\"e-flexbox\" data-id=\"289e39f6\">\n    <div class=\"elementor-element elementor-element-763074c3 e-con e-atomic-element e-flexbox-base e-default-div e-763074c3-a9675cb \" data-id=\"763074c3\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"763074c3\" data-e-type=\"e-flexbox\" data-id=\"763074c3\">\n    <div class=\"elementor-element elementor-element-5d0ff7b4 e-con e-atomic-element e-flexbox-base e-default-div e-5d0ff7b4-199b4c1 \" data-id=\"5d0ff7b4\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"5d0ff7b4\" data-e-type=\"e-flexbox\" data-id=\"5d0ff7b4\">\n    \t\t<div class=\"elementor-element elementor-element-2ea6648b elementor-view-default sc_fly_static elementor-widget elementor-widget-icon\" data-id=\"2ea6648b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chalkboard-teacher\" viewBox=\"0 0 640 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M208 352c-2.39 0-4.78.35-7.06 1.09C187.98 357.3 174.35 360 160 360c-14.35 0-27.98-2.7-40.95-6.91-2.28-.74-4.66-1.09-7.05-1.09C49.94 352-.33 402.48 0 464.62.14 490.88 21.73 512 48 512h224c26.27 0 47.86-21.12 48-47.38.33-62.14-49.94-112.62-112-112.62zm-48-32c53.02 0 96-42.98 96-96s-42.98-96-96-96-96 42.98-96 96 42.98 96 96 96zM592 0H208c-26.47 0-48 22.25-48 49.59V96c23.42 0 45.1 6.78 64 17.8V64h352v288h-64v-64H384v64h-76.24c19.1 16.69 33.12 38.73 39.69 64H592c26.47 0 48-22.25 48-49.59V49.59C640 22.25 618.47 0 592 0z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\n<\/div>\n\t\t\t<h5 data-interaction-id=\"4fdbbe30\" class=\"e-4fdbbe30-e8dcbaf e-heading-base e-default-h5\" data-e-type=\"widget\" data-id=\"4fdbbe30\"><strong>Education &amp; Training<\/strong><\/h5>\n\t\t\t\t\t<p class=\"Body BodyBlue e-paragraph-base e-default-p\" data-interaction-id=\"495e8591\" data-e-type=\"widget\" data-id=\"495e8591\">User and administrator training, update training, and webinars tailored to your processes.<\/p>\n\t\t\n<\/div>\n\n<\/div>\n<div class=\"elementor-element elementor-element-7bea26bb e-con e-atomic-element e-flexbox-base e-default-div e-7bea26bb-38e9aec Card Col-3-2-1 bluebox \" data-id=\"7bea26bb\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"7bea26bb\" data-e-type=\"e-flexbox\" data-id=\"7bea26bb\">\n    <div class=\"elementor-element elementor-element-32011b7b e-con e-atomic-element e-flexbox-base e-default-div e-32011b7b-6789d9a \" data-id=\"32011b7b\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"32011b7b\" data-e-type=\"e-flexbox\" data-id=\"32011b7b\">\n    <div class=\"elementor-element elementor-element-451fca72 e-con e-atomic-element e-flexbox-base e-default-div e-451fca72-72b6cd7 \" data-id=\"451fca72\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"451fca72\" data-e-type=\"e-flexbox\" data-id=\"451fca72\">\n    \t\t<div class=\"elementor-element elementor-element-5dd707ac elementor-view-default sc_fly_static elementor-widget elementor-widget-icon\" data-id=\"5dd707ac\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-user-tie\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224 256c70.7 0 128-57.3 128-128S294.7 0 224 0 96 57.3 96 128s57.3 128 128 128zm95.8 32.6L272 480l-32-136 32-56h-96l32 56-32 136-47.8-191.4C56.9 292 0 350.3 0 422.4V464c0 26.5 21.5 48 48 48h352c26.5 0 48-21.5 48-48v-41.6c0-72.1-56.9-130.4-128.2-133.8z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\n<\/div>\n\t\t\t<h5 data-interaction-id=\"6e7a3d6c\" class=\"e-6e7a3d6c-84780f0 e-heading-base e-default-h5\" data-e-type=\"widget\" data-id=\"6e7a3d6c\">Personalized Consulting<\/h5>\n\t\t\t\t\t<p class=\"Body BodyBlue e-paragraph-base e-default-p\" data-interaction-id=\"4ab9ebb6\" data-e-type=\"widget\" data-id=\"4ab9ebb6\">Personal contacts to assist with the implementation and further development of your learning infrastructure.<\/p>\n\t\t\n<\/div>\n\n<\/div>\n\n<\/div>\n<div class=\"elementor-element elementor-element-d9f84d2 e-con e-atomic-element e-flexbox-base e-default-div Cardbox \" data-id=\"d9f84d2\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"d9f84d2\" data-e-type=\"e-flexbox\" data-id=\"d9f84d2\">\n    <div class=\"elementor-element elementor-element-6bd8839 e-con e-atomic-element e-flexbox-base e-default-div e-6bd8839-c881499 Card Col-3-2-1 bluebox \" data-id=\"6bd8839\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"6bd8839\" data-e-type=\"e-flexbox\" data-id=\"6bd8839\">\n    <div class=\"elementor-element elementor-element-0b3f27f e-con e-atomic-element e-flexbox-base e-default-div e-0b3f27f-6dbae47 \" data-id=\"0b3f27f\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"0b3f27f\" data-e-type=\"e-flexbox\" data-id=\"0b3f27f\">\n    <div class=\"elementor-element elementor-element-cf57620 e-con e-atomic-element e-flexbox-base e-default-div e-cf57620-d7d4ee6 \" data-id=\"cf57620\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"cf57620\" data-e-type=\"e-flexbox\" data-id=\"cf57620\">\n    \t\t<div class=\"elementor-element elementor-element-c3f4d34 elementor-view-default sc_fly_static elementor-widget elementor-widget-icon\" data-id=\"c3f4d34\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-cloud\" viewBox=\"0 0 640 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M537.6 226.6c4.1-10.7 6.4-22.4 6.4-34.6 0-53-43-96-96-96-19.7 0-38.1 6-53.3 16.2C367 64.2 315.3 32 256 32c-88.4 0-160 71.6-160 160 0 2.7.1 5.4.2 8.1C40.2 219.8 0 273.2 0 336c0 79.5 64.5 144 144 144h368c70.7 0 128-57.3 128-128 0-61.9-44-113.6-102.4-125.4z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\n<\/div>\n\t\t\t<h5 data-interaction-id=\"fd082f9\" class=\"e-fd082f9-d38b96c e-heading-base e-default-h5\" data-e-type=\"widget\" data-id=\"fd082f9\">Custom Hosting<\/h5>\n\t\t\t\t\t<p class=\"Body BodyBlue e-paragraph-base e-default-p\" data-interaction-id=\"9899978\" data-e-type=\"widget\" data-id=\"9899978\">Managed hosting of SoftDeCC modules, without you having to operate your own server.<\/p>\n\t\t\t\t\t<p class=\"eyebrow e-05bd7cc-0395cc0 e-paragraph-base e-default-p\" data-interaction-id=\"05bd7cc\" data-e-type=\"widget\" data-id=\"05bd7cc\"><a href=\"https:\/\/staging3.sd.152-53-141-94.plesk.page\/en\/hosting\/\" target=\"_self\" class=\"e-paragraph-link-base e-default-a\">\n\t\tHosting Options \u2192\n\t<\/a><\/p>\n\t\t\n<\/div>\n\n<\/div>\n<div class=\"elementor-element elementor-element-71b4149 e-con e-atomic-element e-flexbox-base e-default-div e-6bd8839-c881499 Card Col-3-2-1 bluebox \" data-id=\"71b4149\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"71b4149\" data-e-type=\"e-flexbox\" data-id=\"71b4149\">\n    <div class=\"elementor-element elementor-element-f251d3a e-con e-atomic-element e-flexbox-base e-default-div e-0b3f27f-6dbae47 \" data-id=\"f251d3a\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"f251d3a\" data-e-type=\"e-flexbox\" data-id=\"f251d3a\">\n    <div class=\"elementor-element elementor-element-140d31c e-con e-atomic-element e-flexbox-base e-default-div e-cf57620-d7d4ee6 \" data-id=\"140d31c\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"140d31c\" data-e-type=\"e-flexbox\" data-id=\"140d31c\">\n    \t\t<div class=\"elementor-element elementor-element-07fa542 elementor-view-default sc_fly_static elementor-widget elementor-widget-icon\" data-id=\"07fa542\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-far-check-square\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M400 32H48C21.49 32 0 53.49 0 80v352c0 26.51 21.49 48 48 48h352c26.51 0 48-21.49 48-48V80c0-26.51-21.49-48-48-48zm0 400H48V80h352v352zm-35.864-241.724L191.547 361.48c-4.705 4.667-12.303 4.637-16.97-.068l-90.781-91.516c-4.667-4.705-4.637-12.303.069-16.971l22.719-22.536c4.705-4.667 12.303-4.637 16.97.069l59.792 60.277 141.352-140.216c4.705-4.667 12.303-4.637 16.97.068l22.536 22.718c4.667 4.706 4.637 12.304-.068 16.971z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\n<\/div>\n\t\t\t<h5 data-interaction-id=\"fc8a0f8\" class=\"e-fd082f9-d38b96c e-heading-base e-default-h5\" data-e-type=\"widget\" data-id=\"fc8a0f8\">Test Installation<\/h5>\n\t\t\t\t\t<p class=\"Body BodyBlue e-paragraph-base e-default-p\" data-interaction-id=\"e8ddd6a\" data-e-type=\"widget\" data-id=\"e8ddd6a\">Full-featured trial access as the basis for a risk-free, fact-based decision.&nbsp;<\/p>\n\t\t\t\t\t<p class=\"eyebrow e-bc1fe42-4e33ea0 e-paragraph-base e-default-p\" data-interaction-id=\"bc1fe42\" data-e-type=\"widget\" data-id=\"bc1fe42\"><a href=\"https:\/\/staging3.sd.152-53-141-94.plesk.page\/en\/test-installation\/\" target=\"_self\" class=\"e-paragraph-link-base e-default-a\">\n\t\tLearn more about the trial phase \u2192\n\t<\/a><\/p>\n\t\t\n<\/div>\n\n<\/div>\n\n<\/div>\n\n<\/div>\n\n<\/div>\n<div class=\"elementor-element elementor-element-7874f848 e-con e-atomic-element e-div-block-base e-default-div e-7874f848-a334ca5 BASE \" data-id=\"7874f848\" data-element_type=\"e-div-block\" data-e-type=\"e-div-block\" data-interaction-id=\"7874f848\" data-e-type=\"e-div-block\" data-id=\"7874f848\">\n    <div class=\"elementor-element elementor-element-451d570e e-con e-atomic-element e-flexbox-base e-default-div e-451d570e-2a5a565 flex-width \" data-id=\"451d570e\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"451d570e\" data-e-type=\"e-flexbox\" data-id=\"451d570e\">\n    <div class=\"elementor-element elementor-element-135778ce e-con e-atomic-element e-flexbox-base e-default-div info-top e-135778ce-58c47de \" data-id=\"135778ce\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"135778ce\" data-e-type=\"e-flexbox\" data-id=\"135778ce\">\n    <div class=\"elementor-element elementor-element-66669e76 e-con e-atomic-element e-flexbox-base e-default-div e-66669e76-737f4f8 info-text \" data-id=\"66669e76\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"66669e76\" data-e-type=\"e-flexbox\" data-id=\"66669e76\">\n    \t\t\t<p class=\"eyebrow e-paragraph-base e-default-p\" data-interaction-id=\"5a12fcb4\" data-e-type=\"widget\" data-id=\"5a12fcb4\">Direct support with guaranteed response times<\/p>\n\t\t\t\t\t<h2 data-interaction-id=\"f7a5d12\" class=\"e-heading-base e-default-h2\" data-e-type=\"widget\" data-id=\"f7a5d12\">User Hotline &amp; Custom SLAs<\/h2>\n\t\t\t\t\t<p class=\"Body e-paragraph-base e-default-p\" data-interaction-id=\"7f3e8c82\" data-e-type=\"widget\" data-id=\"7f3e8c82\">The SoftDeCC LMS User Hotline is the direct channel for administrators and users when questions or issues arise. Instead of going through a lengthy ticket process, your LMS administrators receive answers from SoftDeCC staff who know the system inside and out.Response times are not governed by a standard contract but are defined by an individual Service Level Agreement (SLA)\u2014tailored to your operating hours, the criticality of your LMS deployment, and the size of your user base. This is what sets us apart from generic software support contracts: Your SLA reflects your actual needs, not those of an average customer.  <\/p>\n\t\t\n<\/div>\n<div class=\"elementor-element elementor-element-2adf2c45 e-con e-atomic-element e-flexbox-base e-default-div e-2adf2c45-f22426a \" data-id=\"2adf2c45\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"2adf2c45\" data-e-type=\"e-flexbox\" data-id=\"2adf2c45\">\n    \t\t\t<img decoding=\"async\" class=\"e-image-base e-default-img e-66f8285-6c1acc3\" data-interaction-id=\"66f8285\" data-e-type=\"widget\" data-id=\"66f8285\" id=\"19945\" src=\"https:\/\/staging3.sd.152-53-141-94.plesk.page\/wp-content\/uploads\/2026\/09\/shutterstock_1292542747.jpg\" width=\"1000\" height=\"667\" srcset=\"https:\/\/staging3.sd.152-53-141-94.plesk.page\/wp-content\/uploads\/2026\/09\/shutterstock_1292542747.jpg 1000w, https:\/\/staging3.sd.152-53-141-94.plesk.page\/wp-content\/uploads\/2026\/09\/shutterstock_1292542747-300x200.jpg 300w, https:\/\/staging3.sd.152-53-141-94.plesk.page\/wp-content\/uploads\/2026\/09\/shutterstock_1292542747-768x512.jpg 768w, https:\/\/staging3.sd.152-53-141-94.plesk.page\/wp-content\/uploads\/2026\/09\/shutterstock_1292542747-370x247.jpg 370w, https:\/\/staging3.sd.152-53-141-94.plesk.page\/wp-content\/uploads\/2026\/09\/shutterstock_1292542747-924x616.jpg 924w, https:\/\/staging3.sd.152-53-141-94.plesk.page\/wp-content\/uploads\/2026\/09\/shutterstock_1292542747-410x273.jpg 410w\" alt=\"Support Hotline\"\/>\t\t\n<\/div>\n\n<\/div>\n\n<\/div>\n\n<\/div>\n<div class=\"elementor-element elementor-element-721c34e9 e-con e-atomic-element e-div-block-base e-default-div BASE Grad-OR \" data-id=\"721c34e9\" data-element_type=\"e-div-block\" data-e-type=\"e-div-block\" data-interaction-id=\"721c34e9\" data-e-type=\"e-div-block\" data-id=\"721c34e9\">\n    <div class=\"elementor-element elementor-element-1d9276e3 e-con e-atomic-element e-flexbox-base e-default-div flex-width e-1d9276e3-a01dfe2 \" data-id=\"1d9276e3\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"1d9276e3\" data-e-type=\"e-flexbox\" data-id=\"1d9276e3\">\n    <div class=\"elementor-element elementor-element-2899d446 e-con e-atomic-element e-flexbox-base e-default-div e-2899d446-f37cbbe \" data-id=\"2899d446\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"2899d446\" data-e-type=\"e-flexbox\" data-id=\"2899d446\">\n    \t\t\t<p class=\"eyebrow e-paragraph-base e-default-p\" data-interaction-id=\"36668136\" data-e-type=\"widget\" data-id=\"36668136\">For Implementation, Operations, and Projects<\/p>\n\t\t\t\t\t<h2 data-interaction-id=\"240eccf4\" class=\"head-2 e-240eccf4-f4d7373 e-heading-base e-default-h2\" data-e-type=\"widget\" data-id=\"240eccf4\">User Training &amp; Courses for SoftDeCC Modules<\/h2>\n\t\t\n<\/div>\n<div class=\"elementor-element elementor-element-7c420656 e-con e-atomic-element e-flexbox-base e-default-div Cardbox \" data-id=\"7c420656\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"7c420656\" data-e-type=\"e-flexbox\" data-id=\"7c420656\">\n    <div class=\"elementor-element elementor-element-1df3d5a8 e-con e-atomic-element e-flexbox-base e-default-div e-1df3d5a8-52307a3 Card \" data-id=\"1df3d5a8\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"1df3d5a8\" data-e-type=\"e-flexbox\" data-id=\"1df3d5a8\">\n    <div class=\"elementor-element elementor-element-6da42b38 e-con e-atomic-element e-flexbox-base e-default-div e-6da42b38-b52294c \" data-id=\"6da42b38\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"6da42b38\" data-e-type=\"e-flexbox\" data-id=\"6da42b38\">\n    \t\t\t<h2 data-interaction-id=\"2c7a4326\" class=\"eyebrow e-2c7a4326-9c7e2a9 e-heading-base e-default-h2\" data-e-type=\"widget\" data-id=\"2c7a4326\"><\/h2>\n\t\t<div class=\"elementor-element elementor-element-2674adbc e-con e-atomic-element e-flexbox-base e-default-div e-2674adbc-4d908ac \" data-id=\"2674adbc\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"2674adbc\" data-e-type=\"e-flexbox\" data-id=\"2674adbc\">\n    \t\t<div class=\"elementor-element elementor-element-1345260b elementor-view-default sc_fly_static elementor-widget elementor-widget-icon\" data-id=\"1345260b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chalkboard-teacher\" viewBox=\"0 0 640 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M208 352c-2.39 0-4.78.35-7.06 1.09C187.98 357.3 174.35 360 160 360c-14.35 0-27.98-2.7-40.95-6.91-2.28-.74-4.66-1.09-7.05-1.09C49.94 352-.33 402.48 0 464.62.14 490.88 21.73 512 48 512h224c26.27 0 47.86-21.12 48-47.38.33-62.14-49.94-112.62-112-112.62zm-48-32c53.02 0 96-42.98 96-96s-42.98-96-96-96-96 42.98-96 96 42.98 96 96 96zM592 0H208c-26.47 0-48 22.25-48 49.59V96c23.42 0 45.1 6.78 64 17.8V64h352v288h-64v-64H384v64h-76.24c19.1 16.69 33.12 38.73 39.69 64H592c26.47 0 48-22.25 48-49.59V49.59C640 22.25 618.47 0 592 0z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\n<\/div>\n\t\t\t<h5 data-interaction-id=\"21a168aa\" class=\"e-heading-base e-default-h5\" data-e-type=\"widget\" data-id=\"21a168aa\">Training for Users and Administrators<\/h5>\n\t\t\t\t\t<p class=\"Body e-paragraph-base e-default-p\" data-interaction-id=\"1408c0c3\" data-e-type=\"widget\" data-id=\"1408c0c3\">A comprehensive learning suite like SoftDeCC LMS offers a wide range of features to meet all training process requirements. Only teams that truly master the platform can realize its full potential. <br><br>That is why SoftDeCC offers training for users and administrators\u2014with the goal of enabling your LMS administrators to define processes, manage settings, and further develop the system on their own.<br><br>The training courses are tailored to your specific business model and requirements. SoftDeCC does not offer generic system introductions: The trainers work directly with your actual configurations and workflows. <\/p>\n\t\t\n<\/div>\n\n<\/div>\n<div class=\"elementor-element elementor-element-67ccb191 e-con e-atomic-element e-flexbox-base e-default-div e-67ccb191-ec1ec38 Card \" data-id=\"67ccb191\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"67ccb191\" data-e-type=\"e-flexbox\" data-id=\"67ccb191\">\n    <div class=\"elementor-element elementor-element-56aa5b76 e-con e-atomic-element e-flexbox-base e-default-div e-56aa5b76-4201806 \" data-id=\"56aa5b76\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"56aa5b76\" data-e-type=\"e-flexbox\" data-id=\"56aa5b76\">\n    \t\t\t<h2 data-interaction-id=\"53cf103b\" class=\"eyebrow e-53cf103b-cd36a2e e-heading-base e-default-h2\" data-e-type=\"widget\" data-id=\"53cf103b\"><\/h2>\n\t\t<div class=\"elementor-element elementor-element-13f09c37 e-con e-atomic-element e-flexbox-base e-default-div e-13f09c37-12db252 \" data-id=\"13f09c37\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"13f09c37\" data-e-type=\"e-flexbox\" data-id=\"13f09c37\">\n    \t\t<div class=\"elementor-element elementor-element-69bdebe0 elementor-view-default sc_fly_static elementor-widget elementor-widget-icon\" data-id=\"69bdebe0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-bullseye\" viewBox=\"0 0 496 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M248 8C111.03 8 0 119.03 0 256s111.03 248 248 248 248-111.03 248-248S384.97 8 248 8zm0 432c-101.69 0-184-82.29-184-184 0-101.69 82.29-184 184-184 101.69 0 184 82.29 184 184 0 101.69-82.29 184-184 184zm0-312c-70.69 0-128 57.31-128 128s57.31 128 128 128 128-57.31 128-128-57.31-128-128-128zm0 192c-35.29 0-64-28.71-64-64s28.71-64 64-64 64 28.71 64 64-28.71 64-64 64z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\n<\/div>\n\t\t\t<h5 data-interaction-id=\"3a6d2aa7\" class=\"e-heading-base e-default-h5\" data-e-type=\"widget\" data-id=\"3a6d2aa7\">Training Formats and Focus Areas<\/h5>\n\t\t\t\t\t<p class=\"Body e-paragraph-base e-default-p\" data-interaction-id=\"502d44c8\" data-e-type=\"widget\" data-id=\"502d44c8\">The goal of the training sessions is to ensure the efficient and secure use of SoftDeCC LMS\u2014from the basics to customization for company-specific processes. Especially during the onboarding phase, SoftDeCC focuses on mastering the core functions and process integration. <br><br>SoftDeCC offers personalized training for your administrators, as well as support for important updates or the implementation of new features.  <br><br>The training sessions are conducted in one of the following ways:<br><br>\u2022 as an online training course<br \/>\u2022 as an in-person training course at your company<br \/>\u2022 at the SoftDeCC offices in Munich<br><br>In addition, our regular webinars and workshops on SoftDeCC LMS keep administrators and subject matter experts up to date.<\/p>\n\t\t\n<\/div>\n\n<\/div>\n\n<\/div>\n\n<\/div>\n\n<\/div>\n<div class=\"elementor-element elementor-element-3bdb738b e-con e-atomic-element e-div-block-base e-default-div e-3bdb738b-7f9cc9f BASE \" data-id=\"3bdb738b\" data-element_type=\"e-div-block\" data-e-type=\"e-div-block\" data-interaction-id=\"3bdb738b\" data-e-type=\"e-div-block\" data-id=\"3bdb738b\">\n    <div class=\"elementor-element elementor-element-6ea4aaee e-con e-atomic-element e-flexbox-base e-default-div e-6ea4aaee-090849a flex-width \" data-id=\"6ea4aaee\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"6ea4aaee\" data-e-type=\"e-flexbox\" data-id=\"6ea4aaee\">\n    <div class=\"elementor-element elementor-element-142722c5 e-con e-atomic-element e-flexbox-base e-default-div info-top e-142722c5-543c684 \" data-id=\"142722c5\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"142722c5\" data-e-type=\"e-flexbox\" data-id=\"142722c5\">\n    <div class=\"elementor-element elementor-element-5c306bce e-con e-atomic-element e-flexbox-base e-default-div e-5c306bce-ff6b854 \" data-id=\"5c306bce\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"5c306bce\" data-e-type=\"e-flexbox\" data-id=\"5c306bce\">\n    \t\t\t<img decoding=\"async\" class=\"e-image-base e-default-img e-46c0665-b9e98dc AI-Modified\" data-interaction-id=\"46c0665\" data-e-type=\"widget\" data-id=\"46c0665\" id=\"19946\" src=\"https:\/\/staging3.sd.152-53-141-94.plesk.page\/wp-content\/uploads\/2026\/09\/community.png\" width=\"1000\" height=\"800\" srcset=\"https:\/\/staging3.sd.152-53-141-94.plesk.page\/wp-content\/uploads\/2026\/09\/community.png 1000w, https:\/\/staging3.sd.152-53-141-94.plesk.page\/wp-content\/uploads\/2026\/09\/community-300x240.png 300w, https:\/\/staging3.sd.152-53-141-94.plesk.page\/wp-content\/uploads\/2026\/09\/community-768x614.png 768w, https:\/\/staging3.sd.152-53-141-94.plesk.page\/wp-content\/uploads\/2026\/09\/community-370x296.png 370w, https:\/\/staging3.sd.152-53-141-94.plesk.page\/wp-content\/uploads\/2026\/09\/community-924x739.png 924w, https:\/\/staging3.sd.152-53-141-94.plesk.page\/wp-content\/uploads\/2026\/09\/community-410x328.png 410w\" alt=\"SoftDeCC Community\"\/>\t\t\n<\/div>\n<div class=\"elementor-element elementor-element-12b57dd0 e-con e-atomic-element e-flexbox-base e-default-div e-12b57dd0-7c9d9c6 info-text \" data-id=\"12b57dd0\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"12b57dd0\" data-e-type=\"e-flexbox\" data-id=\"12b57dd0\">\n    \t\t\t<p class=\"eyebrow e-paragraph-base e-default-p\" data-interaction-id=\"664f1b11\" data-e-type=\"widget\" data-id=\"664f1b11\">Networking &amp; Training<\/p>\n\t\t\t\t\t<h2 data-interaction-id=\"3362700\" class=\"e-heading-base e-default-h2\" data-e-type=\"widget\" data-id=\"3362700\">User Forum &amp; Community Exchange<\/h2>\n\t\t\t\t\t<p class=\"Body e-paragraph-base e-default-p\" data-interaction-id=\"11d0b787\" data-e-type=\"widget\" data-id=\"11d0b787\">A valuable complement to personalized support and training: the SoftDeCC User Forum. This is where cross-organizational exchange takes place within the SoftDeCC community\u2014among L&amp;D managers, administrators, and training centers from a wide variety of industries. <br><br>In the forums, new features and solutions are presented, future developments are discussed, and specific practical questions related to day-to-day LMS use are addressed. Anyone interested in learning how other companies map out certain processes in SoftDeCC LMS can find direct answers from peers here. <br><br>Check out the latest dates\u2014it's worth attending.<\/p>\n\t\t<div class=\"elementor-element elementor-element-07866f2 e-con e-atomic-element e-flexbox-base e-default-div e-07866f2-4bcf89d Button Button-Blue \" data-id=\"07866f2\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"07866f2\" data-e-type=\"e-flexbox\" data-id=\"07866f2\">\n    \t\t\t<p class=\"e-fe17cc9-5aa38eb e-paragraph-base e-default-p\" data-interaction-id=\"fe17cc9\" data-e-type=\"widget\" data-id=\"fe17cc9\"><a href=\"https:\/\/staging3.sd.152-53-141-94.plesk.page\/en\/events\/\" target=\"_self\" class=\"e-paragraph-link-base e-default-a\">\n\t\tDates &amp; Events \u2192\n\t<\/a><\/p>\n\t\t\n<\/div>\n\n<\/div>\n\n<\/div>\n\n<\/div>\n\n<\/div>\n<div class=\"elementor-element elementor-element-7731245d e-flex e-con-boxed sc_layouts_column_icons_position_left e-con e-parent\" data-id=\"7731245d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t\t<p class=\"eyebrow e-paragraph-base e-default-p\" data-interaction-id=\"134ef6fe\" data-e-type=\"widget\" data-id=\"134ef6fe\">References<\/p>\n\t\t\t\t\t<h2 data-interaction-id=\"52923350\" class=\"head-2 e-heading-base e-default-h2\" data-e-type=\"widget\" data-id=\"52923350\">What Our Customers Say<\/h2>\n\t\t<div class=\"elementor-element elementor-element-5417b2d4 e-con e-atomic-element e-flexbox-base e-default-div \" data-id=\"5417b2d4\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"5417b2d4\" data-e-type=\"e-flexbox\" data-id=\"5417b2d4\">\n    <div class=\"elementor-element elementor-element-4c2f11ee e-con e-atomic-element e-flexbox-base e-default-div \" data-id=\"4c2f11ee\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"4c2f11ee\" data-e-type=\"e-flexbox\" data-id=\"4c2f11ee\">\n    \t\t<div class=\"elementor-element elementor-element-2bb1cd7a elementor-testimonial--skin-default elementor-testimonial--layout-image_inline elementor-testimonial--align-center elementor-arrows-yes elementor-pagination-type-bullets sc_fly_static elementor-widget elementor-widget-testimonial-carousel\" data-id=\"2bb1cd7a\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;slides_per_view&quot;:&quot;1&quot;,&quot;show_arrows&quot;:&quot;yes&quot;,&quot;pagination&quot;:&quot;bullets&quot;,&quot;speed&quot;:500,&quot;autoplay&quot;:&quot;yes&quot;,&quot;autoplay_speed&quot;:5000,&quot;loop&quot;:&quot;yes&quot;,&quot;pause_on_hover&quot;:&quot;yes&quot;,&quot;pause_on_interaction&quot;:&quot;yes&quot;,&quot;space_between&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:10,&quot;sizes&quot;:[]},&quot;space_between_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:10,&quot;sizes&quot;:[]},&quot;space_between_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:10,&quot;sizes&quot;:[]}}\" data-widget_type=\"testimonial-carousel.default\">\n\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-main-swiper swiper\" role=\"region\" aria-roledescription=\"carousel\" aria-label=\"Slider\">\n\t\t\t\t<div class=\"swiper-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-testimonial\">\n\t\t\t\t\t\t\t<div class=\"elementor-testimonial__content\">\n\t\t\t\t\t<div class=\"elementor-testimonial__text\">\n\t\t\t\t\t\t<p>TCmanager LMS offers everything you would expect from a software tool for training centers. Today, our extensive training offerings for our service and sales partners and customers are optimally supported worldwide by training portals tailored to specific target groups and countries. The management of schedules, bookings, and resources is logically structured and intuitive to use. Reports can be generated quickly and clearly at any time. SoftDeCC is our reliable partner, with whom we will continue to deliver our in-person training and e-learning offerings in the future.    <\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"elementor-testimonial__footer\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-testimonial__image\">\n\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/staging3.sd.152-53-141-94.plesk.page\/wp-content\/uploads\/2026\/07\/Fr.-Tillmann-26.png\" alt=\"Julia Tillmann, Krone Landmaschinen\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<cite class=\"elementor-testimonial__cite\"><span class=\"elementor-testimonial__name\">Julia Tillmann<\/span><span class=\"elementor-testimonial__title\">Head of the Training Center, Maschinenfabrik Bernard Krone GmbH &amp; Co. KG<\/span><\/cite>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-testimonial\">\n\t\t\t\t\t\t\t<div class=\"elementor-testimonial__content\">\n\t\t\t\t\t<div class=\"elementor-testimonial__text\">\n\t\t\t\t\t\t<p>YASKAWA has been a customer and user of TCmanager\u00ae since 2015. After an extensive search for a management tool for our training and professional development programs, we are now glad that we chose SoftDeCC following the implementation.  It quickly becomes clear that this software was designed specifically for training and certification management. We\u2019re discovering far more capabilities than we initially required or expected. We\u2019re confident that TCmanager\u00ae will help us position our training facilities well for the future and improve our efficiency and quality.  <\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"elementor-testimonial__footer\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-testimonial__image\">\n\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/staging3.sd.152-53-141-94.plesk.page\/wp-content\/uploads\/2026\/07\/Hr-Schaefer-26.png\" alt=\"Torben Sch\u00e4fer, Yaskawa\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<cite class=\"elementor-testimonial__cite\"><span class=\"elementor-testimonial__name\">Torben Sch\u00e4fer<\/span><span class=\"elementor-testimonial__title\">Head of Academy EMEA, YASKAWA Europe GmbH<\/span><\/cite>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-testimonial\">\n\t\t\t\t\t\t\t<div class=\"elementor-testimonial__content\">\n\t\t\t\t\t<div class=\"elementor-testimonial__text\">\n\t\t\t\t\t\t<p>SoftDeCC did an excellent job of bringing to life the high standards we set for functionality on the one hand and user-friendliness on the other through customized solutions. The expert advice and support, as well as the constructive and solution-oriented discussions, were particularly helpful in this regard. The collaboration has been excellent, thanks to the very pleasant working relationship and high level of reliability.  <\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"elementor-testimonial__footer\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-testimonial__image\">\n\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/staging3.sd.152-53-141-94.plesk.page\/wp-content\/uploads\/2026\/07\/Fr.-Werner-26.png\" alt=\"Astrid Werner, HDZ Stuttgart\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<cite class=\"elementor-testimonial__cite\"><span class=\"elementor-testimonial__name\">Astrid Werner<\/span><span class=\"elementor-testimonial__title\">Stuttgart Office, Baden-W\u00fcrttemberg Center for University Pedagogy<\/span><\/cite>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-testimonial\">\n\t\t\t\t\t\t\t<div class=\"elementor-testimonial__content\">\n\t\t\t\t\t<div class=\"elementor-testimonial__text\">\n\t\t\t\t\t\t<p>For more than 30 years, training and education for Schneider Electric\u2019s customers and partners have been closely linked to quality and reliability. In 2019, we chose SoftDeCC\u2019s TCmanager\u00ae LMS (Learning Management System). The support we received from SoftDeCC during the implementation phase was extremely helpful. Since then, the learning system\u2019s feature set has been continuously expanded, offering more options to meet our growing needs. The SoftDeCC team is very familiar with our application and has been a great help!    <\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"elementor-testimonial__footer\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-testimonial__image\">\n\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/staging3.sd.152-53-141-94.plesk.page\/wp-content\/uploads\/2026\/07\/Hr.-Lentzen-26.png\" alt=\"Heiner Lentzen\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<cite class=\"elementor-testimonial__cite\"><span class=\"elementor-testimonial__name\">Heiner Lentzen<\/span><span class=\"elementor-testimonial__title\">Head of Customer Training, Schneider Electric GmbH<\/span><\/cite>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-testimonial\">\n\t\t\t\t\t\t\t<div class=\"elementor-testimonial__content\">\n\t\t\t\t\t<div class=\"elementor-testimonial__text\">\n\t\t\t\t\t\t<p>Hella Academy provides technical training to repair shops and retail partners on our products, as well as on specialized topics such as \u201cHybrid &amp; High-Voltage\u201d and driver assistance systems. We have been a satisfied customer and user of the<sup>TCmanager\u00ae<\/sup> LMS since 2015. We are particularly impressed by the support time and again. Any customizations or new features we request for the application\u2019s functionality are implemented smoothly and help us better serve our customers.  <\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"elementor-testimonial__footer\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-testimonial__image\">\n\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/staging3.sd.152-53-141-94.plesk.page\/wp-content\/uploads\/2026\/07\/Hr-Schulte-26.png\" alt=\"Mark Schulte, Hella Gutmann Solutions\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<cite class=\"elementor-testimonial__cite\"><span class=\"elementor-testimonial__name\">Mark Schulte<\/span><span class=\"elementor-testimonial__title\">Head of Training, Hella Gutmann Solutions GmbH<\/span><\/cite>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-swiper-button elementor-swiper-button-prev\" role=\"button\" tabindex=\"0\" aria-label=\"Previous\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-eicon-chevron-left\" viewBox=\"0 0 1000 1000\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M646 125C629 125 613 133 604 142L308 442C296 454 292 471 292 487 292 504 296 521 308 533L604 854C617 867 629 875 646 875 663 875 679 871 692 858 704 846 713 829 713 812 713 796 708 779 692 767L438 487 692 225C700 217 708 204 708 187 708 171 704 154 692 142 675 129 663 125 646 125Z\"><\/path><\/svg>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"elementor-swiper-button elementor-swiper-button-next\" role=\"button\" tabindex=\"0\" aria-label=\"Next\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-eicon-chevron-right\" viewBox=\"0 0 1000 1000\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M696 533C708 521 713 504 713 487 713 471 708 454 696 446L400 146C388 133 375 125 354 125 338 125 325 129 313 142 300 154 292 171 292 187 292 204 296 221 308 233L563 492 304 771C292 783 288 800 288 817 288 833 296 850 308 863 321 871 338 875 354 875 371 875 388 867 400 854L696 533Z\"><\/path><\/svg>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-pagination\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\n<\/div>\n\n<\/div>\n\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-513a314c e-con e-atomic-element e-div-block-base e-default-div BASE \" data-id=\"513a314c\" data-element_type=\"e-div-block\" data-e-type=\"e-div-block\" data-interaction-id=\"513a314c\" data-e-type=\"e-div-block\" data-id=\"513a314c\">\n    <div class=\"elementor-element elementor-element-1fefdeee e-con e-atomic-element e-flexbox-base e-default-div flex-width bluebox e-1fefdeee-1115775 \" data-id=\"1fefdeee\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"1fefdeee\" data-e-type=\"e-flexbox\" data-id=\"1fefdeee\">\n    <div class=\"elementor-element elementor-element-596074bb e-con e-atomic-element e-flexbox-base e-default-div e-596074bb-5296274 \" data-id=\"596074bb\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"596074bb\" data-e-type=\"e-flexbox\" data-id=\"596074bb\">\n    \t\t\t<p class=\"eyebrow e-70f7f2a-5312fd2 e-paragraph-base e-default-p\" data-interaction-id=\"70f7f2a\" data-e-type=\"widget\" data-id=\"70f7f2a\">Free Consultation<\/p>\n\t\t\t\t\t<h2 data-interaction-id=\"7cd6561b\" class=\"e-7cd6561b-ab74986 e-heading-base e-default-h2\" data-e-type=\"widget\" data-id=\"7cd6561b\">Define the Appropriate Service Package<\/h2>\n\t\t\t\t\t<p class=\"e-20f883-3a6a5a3 Body BodyBlue e-paragraph-base e-default-p\" data-interaction-id=\"20f883\" data-e-type=\"widget\" data-id=\"20f883\">Talk to us\u2014we'll put together a service package that's perfectly tailored to your team size, your level of criticality, and your budget.<\/p>\n\t\t<div class=\"elementor-element elementor-element-505f6fb6 e-con e-atomic-element e-flexbox-base e-default-div e-505f6fb6-e658754 \" data-id=\"505f6fb6\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"505f6fb6\" data-e-type=\"e-flexbox\" data-id=\"505f6fb6\">\n    <div class=\"elementor-element elementor-element-18984220 e-con e-atomic-element e-flexbox-base e-default-div e-18984220-4df43c9 \" data-id=\"18984220\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"18984220\" data-e-type=\"e-flexbox\" data-id=\"18984220\">\n    \t\t\t<p class=\"e-5ef76aa8-6272fa0 CheckGreen e-paragraph-base e-default-p\" data-interaction-id=\"5ef76aa8\" data-e-type=\"widget\" data-id=\"5ef76aa8\"><strong>\u2713<\/strong><\/p>\n\t\t\t\t\t<p class=\"Body e-3a5eaa57-0eceabf BodyBlue e-paragraph-base e-default-p\" data-interaction-id=\"3a5eaa57\" data-e-type=\"widget\" data-id=\"3a5eaa57\">Over 25 Years of Expertise<\/p>\n\t\t\n<\/div>\n<div class=\"elementor-element elementor-element-32f7f196 e-con e-atomic-element e-flexbox-base e-default-div e-32f7f196-d6a0af6 \" data-id=\"32f7f196\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"32f7f196\" data-e-type=\"e-flexbox\" data-id=\"32f7f196\">\n    \t\t\t<p class=\"e-75ade451-3c4596f CheckGreen e-paragraph-base e-default-p\" data-interaction-id=\"75ade451\" data-e-type=\"widget\" data-id=\"75ade451\"><strong>\u2713<\/strong><\/p>\n\t\t\t\t\t<p class=\"Body e-5181ba1e-aaa21a8 BodyBlue e-paragraph-base e-default-p\" data-interaction-id=\"5181ba1e\" data-e-type=\"widget\" data-id=\"5181ba1e\">Made in Germany<\/p>\n\t\t\n<\/div>\n\n<\/div>\n<div class=\"elementor-element elementor-element-3378c86f e-con e-atomic-element e-flexbox-base e-default-div e-3378c86f-93d1944 \" data-id=\"3378c86f\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"3378c86f\" data-e-type=\"e-flexbox\" data-id=\"3378c86f\">\n    <div class=\"elementor-element elementor-element-4e003da9 e-con e-atomic-element e-flexbox-base e-default-div e-4e003da9-7a2e7b2 Button Button-Orange \" data-id=\"4e003da9\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"4e003da9\" data-e-type=\"e-flexbox\" data-id=\"4e003da9\">\n    \t\t\t<p class=\"e-35452856-ce18690 e-paragraph-base e-default-p\" data-interaction-id=\"35452856\" data-e-type=\"widget\" data-id=\"35452856\"><a href=\"https:\/\/staging3.sd.152-53-141-94.plesk.page\/en\/contact\/\" target=\"_self\" class=\"e-paragraph-link-base e-default-a\">\n\t\tBook a consultation now \u2192\n\t<\/a><\/p>\n\t\t\n<\/div>\n\n<\/div>\n\n<\/div>\n<div class=\"elementor-element elementor-element-34190f8 e-con e-atomic-element e-flexbox-base e-default-div e-34190f8-1cfcd2b \" data-id=\"34190f8\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"34190f8\" data-e-type=\"e-flexbox\" data-id=\"34190f8\">\n    \n<\/div>\n\n<\/div>\n\n<\/div>\n<div class=\"elementor-element elementor-element-4250ffe7 e-con e-atomic-element e-div-block-base e-default-div BASE g-b1a50d5 \" data-id=\"4250ffe7\" data-element_type=\"e-div-block\" data-e-type=\"e-div-block\" data-interaction-id=\"4250ffe7\" data-e-type=\"e-div-block\" data-id=\"4250ffe7\">\n    <div class=\"elementor-element elementor-element-386a0cd1 e-con e-atomic-element e-flexbox-base e-default-div e-386a0cd1-b6794c8 \" data-id=\"386a0cd1\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"386a0cd1\" data-e-type=\"e-flexbox\" data-id=\"386a0cd1\">\n    \t\t\t<p class=\"eyebrow e-paragraph-base e-default-p\" data-interaction-id=\"2d98274e\" data-e-type=\"widget\" data-id=\"2d98274e\">Frequently Asked Questions<\/p>\n\t\t\t\t\t<h2 data-interaction-id=\"7edcdc15\" class=\"head-2 e-heading-base e-default-h2\" data-e-type=\"widget\" data-id=\"7edcdc15\">FAQ: LMS Support, Hotline &amp; Training<\/h2>\n\t\t\t\t<div class=\"elementor-element elementor-element-322bbdeb elementor-widget__width-initial sc_fly_static elementor-widget elementor-widget-eael-adv-accordion\" data-id=\"322bbdeb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"eael-adv-accordion.default\">\n\t\t\t\t\t            <div class=\"eael-adv-accordion\" id=\"eael-adv-accordion-322bbdeb\" data-scroll-on-click=\"no\" data-scroll-speed=\"300\" data-accordion-id=\"322bbdeb\" data-accordion-type=\"accordion\" data-toogle-speed=\"300\">\n            <div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"what-support-packages-does-softdecc-offer\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"1\" aria-controls=\"elementor-tab-content-8411\"><span class=\"eael-advanced-accordion-icon-closed\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"eael-advanced-accordion-icon-opened\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><h3 class=\"eael-accordion-tab-title\">What support packages does SoftDeCC offer?<\/h3><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-plus-circle\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119 8 8 119 8 256s111 248 248 248 248-111 248-248S393 8 256 8zm144 276c0 6.6-5.4 12-12 12h-92v92c0 6.6-5.4 12-12 12h-56c-6.6 0-12-5.4-12-12v-92h-92c-6.6 0-12-5.4-12-12v-56c0-6.6 5.4-12 12-12h92v-92c0-6.6 5.4-12 12-12h56c6.6 0 12 5.4 12 12v92h92c6.6 0 12 5.4 12 12v56z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-8411\" class=\"eael-accordion-content clearfix\" data-tab=\"1\" aria-labelledby=\"what-support-packages-does-softdecc-offer\"><p>SoftDeCC offers modular service packages: a user hotline with customized SLAs, training for users and administrators, personalized implementation consulting, as well as hosting and a trial installation. Each package is tailored to the specific needs of the respective company\u2014there is no one-size-fits-all package. <\/p>\n<\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"how-quickly-does-softdecc-support-respond-to-inquiries\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"2\" aria-controls=\"elementor-tab-content-8412\"><span class=\"eael-advanced-accordion-icon-closed\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"eael-advanced-accordion-icon-opened\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><h3 class=\"eael-accordion-tab-title\">How quickly does SoftDeCC Support respond to inquiries?<\/h3><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-plus-circle\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119 8 8 119 8 256s111 248 248 248 248-111 248-248S393 8 256 8zm144 276c0 6.6-5.4 12-12 12h-92v92c0 6.6-5.4 12-12 12h-56c-6.6 0-12-5.4-12-12v-92h-92c-6.6 0-12-5.4-12-12v-56c0-6.6 5.4-12 12-12h92v-92c0-6.6 5.4-12 12-12h56c6.6 0 12 5.4 12 12v92h92c6.6 0 12 5.4 12 12v56z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-8412\" class=\"eael-accordion-content clearfix\" data-tab=\"2\" aria-labelledby=\"how-quickly-does-softdecc-support-respond-to-inquiries\"><div class=\"container\">\n<div class=\"row\">\n<div class=\"col-lg-6 mb-5\">\n<div class=\"text-section\">\n<p>Response times are specified in writing in the individual Service Level Agreement (SLA). The hotline is the primary channel for user and administrator inquiries. Please contact your personal SoftDeCC representative directly to discuss specific availability and SLA options.  <\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"can-the-lms-training-also-be-conducted-online\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"3\" aria-controls=\"elementor-tab-content-8413\"><span class=\"eael-advanced-accordion-icon-closed\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"eael-advanced-accordion-icon-opened\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><h3 class=\"eael-accordion-tab-title\">Can the LMS training also be conducted online?<\/h3><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-plus-circle\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119 8 8 119 8 256s111 248 248 248 248-111 248-248S393 8 256 8zm144 276c0 6.6-5.4 12-12 12h-92v92c0 6.6-5.4 12-12 12h-56c-6.6 0-12-5.4-12-12v-92h-92c-6.6 0-12-5.4-12-12v-56c0-6.6 5.4-12 12-12h92v-92c0-6.6 5.4-12 12-12h56c6.6 0 12 5.4 12 12v92h92c6.6 0 12 5.4 12 12v56z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-8413\" class=\"eael-accordion-content clearfix\" data-tab=\"3\" aria-labelledby=\"can-the-lms-training-also-be-conducted-online\"><p>Yes. Training for SoftDeCC LMS is available as online training, in-person training at your company, or at the SoftDeCC offices in Munich. The format is determined based on your preferences and the training content.  <\/p>\n<\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"who-are-these-administrator-training-courses-intended-for\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"4\" aria-controls=\"elementor-tab-content-8414\"><span class=\"eael-advanced-accordion-icon-closed\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"eael-advanced-accordion-icon-opened\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><h3 class=\"eael-accordion-tab-title\">Who are these administrator training courses intended for?<\/h3><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-plus-circle\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119 8 8 119 8 256s111 248 248 248 248-111 248-248S393 8 256 8zm144 276c0 6.6-5.4 12-12 12h-92v92c0 6.6-5.4 12-12 12h-56c-6.6 0-12-5.4-12-12v-92h-92c-6.6 0-12-5.4-12-12v-56c0-6.6 5.4-12 12-12h92v-92c0-6.6 5.4-12 12-12h56c6.6 0 12 5.4 12 12v92h92c6.6 0 12 5.4 12 12v56z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-8414\" class=\"eael-accordion-content clearfix\" data-tab=\"4\" aria-labelledby=\"who-are-these-administrator-training-courses-intended-for\"><p>The training sessions are designed for LMS managers and IT administrators who configure SoftDeCC LMS, manage user permissions, and define processes. SoftDeCC also offers refresher training for existing administrator teams following major software updates or the release of new modules. <\/p>\n<\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"what-is-the-softdecc-user-forum\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"5\" aria-controls=\"elementor-tab-content-8415\"><span class=\"eael-advanced-accordion-icon-closed\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"eael-advanced-accordion-icon-opened\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><h3 class=\"eael-accordion-tab-title\">What is the SoftDeCC User Forum?<\/h3><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-plus-circle\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119 8 8 119 8 256s111 248 248 248 248-111 248-248S393 8 256 8zm144 276c0 6.6-5.4 12-12 12h-92v92c0 6.6-5.4 12-12 12h-56c-6.6 0-12-5.4-12-12v-92h-92c-6.6 0-12-5.4-12-12v-56c0-6.6 5.4-12 12-12h92v-92c0-6.6 5.4-12 12-12h56c6.6 0 12 5.4 12 12v92h92c6.6 0 12 5.4 12 12v56z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-8415\" class=\"eael-accordion-content clearfix\" data-tab=\"5\" aria-labelledby=\"what-is-the-softdecc-user-forum\"><p class=\"font-claude-response-body break-words whitespace-normal\">The User Forum is a platform for SoftDeCC LMS customers to exchange ideas. Participants discuss use cases, gain insights into new features, and network with other training centers. Current dates are available on the SoftDeCC events page.  <\/p>\n<\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"what-sets-softdecc-training-apart-from-generic-lms-training\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"6\" aria-controls=\"elementor-tab-content-8416\"><span class=\"eael-advanced-accordion-icon-closed\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"eael-advanced-accordion-icon-opened\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><h3 class=\"eael-accordion-tab-title\">What sets SoftDeCC training apart from generic LMS training?<\/h3><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-plus-circle\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119 8 8 119 8 256s111 248 248 248 248-111 248-248S393 8 256 8zm144 276c0 6.6-5.4 12-12 12h-92v92c0 6.6-5.4 12-12 12h-56c-6.6 0-12-5.4-12-12v-92h-92c-6.6 0-12-5.4-12-12v-56c0-6.6 5.4-12 12-12h92v-92c0-6.6 5.4-12 12-12h56c6.6 0 12 5.4 12 12v92h92c6.6 0 12 5.4 12 12v56z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-8416\" class=\"eael-accordion-content clearfix\" data-tab=\"6\" aria-labelledby=\"what-sets-softdecc-training-apart-from-generic-lms-training\"><p>SoftDeCC training courses are tailored to your specific business model and processes. Instead of providing general system introductions, SoftDeCC trainers work directly with your actual configurations, workflows, and requirements\u2014which significantly shortens the time it takes to become productive. <\/p>\n<\/div>\n\t\t\t\t\t<\/div><\/div>\t\t\t\t<\/div>\n\t\t\n<\/div>\n\n<\/div>\n\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Made in Germany \u00b7 ISO 27001 \u00b7 GDPR-compliant Hotline, Personal Contact, and Hosting&hellip;<\/p>\n","protected":false},"author":4,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"wf_page_folders":[28],"class_list":["post-19943","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/staging3.sd.152-53-141-94.plesk.page\/en\/wp-json\/wp\/v2\/pages\/19943","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/staging3.sd.152-53-141-94.plesk.page\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/staging3.sd.152-53-141-94.plesk.page\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/staging3.sd.152-53-141-94.plesk.page\/en\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/staging3.sd.152-53-141-94.plesk.page\/en\/wp-json\/wp\/v2\/comments?post=19943"}],"version-history":[{"count":2,"href":"https:\/\/staging3.sd.152-53-141-94.plesk.page\/en\/wp-json\/wp\/v2\/pages\/19943\/revisions"}],"predecessor-version":[{"id":20678,"href":"https:\/\/staging3.sd.152-53-141-94.plesk.page\/en\/wp-json\/wp\/v2\/pages\/19943\/revisions\/20678"}],"wp:attachment":[{"href":"https:\/\/staging3.sd.152-53-141-94.plesk.page\/en\/wp-json\/wp\/v2\/media?parent=19943"}],"wp:term":[{"taxonomy":"wf_page_folders","embeddable":true,"href":"https:\/\/staging3.sd.152-53-141-94.plesk.page\/en\/wp-json\/wp\/v2\/wf_page_folders?post=19943"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}